Refunds and Returns Policy
Effective Date: July 16, 2024
At Antibluevision, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive returns and refunds policy to address your concerns.
1. Eligibility for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with all accessories and documentation included.
- Returned within 30 days of the purchase date.
2. Non-Returnable Items
Certain items are not eligible for return, including:
- Products that have been used, damaged, or altered.
- Gift cards.
- Items marked as final sale.
3. Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support team at [email protected] with your order number and reason for the return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Package the item securely, including the RMA number inside the package.
- Ship the item to the address provided by our customer support team.
4. Return Shipping Costs
Customers are responsible for paying the return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Processing Returns and Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account or credit card statement again.
- Contact your credit card company or bank, as it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at [email protected].
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at [email protected] and follow the return instructions provided.
8. Return Address
Please send your return items to the following address:
Antibluevision
Kalpataru Habitat
Koregaon Park, North Main Road
[City, State, ZIP Code]
[Country]
9. Contact Information
If you have any questions about our returns and refunds policy, please contact us at:
Email: [email protected]
Address: Kalpataru Habitat, Koregaon Park, North Main Road
10. Changes to This Policy
We reserve the right to modify this returns and refunds policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Thank you for shopping with Antibluevision. We value your satisfaction and are here to assist you with any concerns regarding your purchase.